Supply Chain, Logistics & Warehouse Training

Improving Supplier Performance (In-house Training)

Supply base relationship management for sourcing, qualification, certification, selection, and evaluation

  • Looking for ways to reduce the total cost of your purchased products and services?
  • Concerned about maintaining your quality standards while still controlling supplier costs?
  • Wondering how to develop effective partnering with your key suppliers?
  • Clueless about methods for developing a supplier certification program?
  • Confused about where to begin in evaluating supplier performance?
  • Expecting to change the ways your company conducts its supply base management activities?
  • · Muddled about how to develop a plan to reduce or rationalize the supply base?
  • · Interested in engaging your suppliers in cost reduction and Value Analysis efforts?
  • · Involved in Strategic Sourcing and considering the move to a Strategic Supply Management Orientation?

If you find yourself contemplating any of these questions, you’ll get valuable answers in improving supplier performance training.

Improving supplier performance training is designed to give buyers, purchasing agents, supervisors, managers, directors, and vice-presidents a concentrated training on supplier qualification, certification, selection, utilization, and evaluation.

When it comes to improving supplier performance, the application of Supplier Relationship Management (SRM) in managing your supply base more efficiently can generate big savings for your organization.

At many companies, Purchasing or Procurement is riddled with an inability to track and optimize supplier performance and quality, leading to missed opportunities for economies of scale or scope.

When you consider the total impact of these influencing factors, the composite takes on a critical significance for an organization’s overall health.  Simply put, quality suppliers cannot be defined without relationship parameters and performance results.

Even where executives and organizations recognize that effective supplier relationships are indeed a major contributing factor in improving financial performance and customer satisfaction, and even where the need to define those relationship parameters and performance results is understood, many of those same organizations and executives have little or no concept of how to manage their own supply base and to build effective supplier relationships to impact the bottom line.

Improving supplier performance training can provide you with the tools and methods that will help you define and manage your supplier relationships effectively, enabling you to capture those substantial savings that may have been eluding your organization to date.

Successful organizations source, qualify, certify, select, and evaluate their supply base value chain because it gives them a competitive edge.

At improving supplier performance training you will learn:

  • The 4 keys to leverage and supplier base consolidation
  • How to work with internal customers and clients
  • How to engage in early supplier involvement and supplier development
  • The major objectives of strategic sourcing and supplier categorization
  • How to build supplier relationships through alliances and partnering
  • The 3 questions of strategic supply planning
  • How to conduct supplier surveys and supplier visits
  • How to control all important quality standards
  • The keys to knowing your marketplace and knowing your supplier
  • How to perform supplier qualification and due diligence
  • How to negotiate for supplier improvements on a win/win basis
  • The kinds of value-added opportunities through VA/VE
  • How to rate, assess, and evaluate suppliers through a performance report card or measurement system
  • How to reduce, rationalize, and optimize the supply base and implement the process
  • How to measure the process through supply base metrics and cost savings and avoidance methodologies
  • How to deal with sole sources and limited competition
  • The criteria for evaluating third party service providers
  • The use of internet technologies and the impact on the supply base
  • The Rule of 55 and ABC Purchasing Classification Analysis
  • How to establish and report a value-added cost savings/avoidance accrual methodology

The specific benefits of attending improving supplier performance training

  • Understand the 4 keys of supply base leverage
  • Define the 4 pillars of purchasing performance
  • Apply the 4-step process to implement strategic sourcing
  • Ensure that you know your marketplace and follow the 10-point Know Your Supplier Checklist
  • Measure supplier quality through the 7-step SPC System Flowchart
  • Define the 4 types of supplier relationships and the 5 categories of suppliers
  • Focus on the 3 kinds of supply arrangements and their situational applicability
  • Use the multi-phase supplier certification process for assured supplier quality
  • Apply the 10 phases of Value Analysis for cost reduction opportunities
  • Develop an effective supplier evaluation system based on 8 key process criteria
  • Know the 4 supplier classifications of purchasing impact and supply base relationship management
  • Understand the 80/20 Rule and A-B-C Classification as key management principles
  • Create a Supplier Advisory Council through the 5-step SAC process
  • Control the 3 different types of supply base management costs
  • Understand the 20 cost-reduction opportunities available to your organization
  • Define the 6 ways to add purchase value instead of cost
  • Achieve good supplier relationships through 10 better negotiating tips

Who should attend improving supplier performance training?

Improving Supplier Performance is for anyone who wants to audit their organization’s existing supplier sourcing, selection, qualification, certification, rating and evaluation programs or who has the need to improve supplier base relationship management to stay competitive.  This seminar will be particularly beneficial to directors of purchasing or supply management; procurement or sourcing managers; materials, logistics, and operations managers; purchasing or acquisition personnel who deal directly with suppliers; and senior managers to whom purchasing/materials management reports.

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